ABC factor in life

Any fool can criticise, condemn & complain and most fools do

The human evolution theory suggests, today’s modern man has evolved from apes.  Even today we have some common ground with the apes from the forest. But to believe that we have common ground with the killer whales of the deep blue sea is rather unusual. According to Ken Blanchard and the co-authors of ‘Whale Done’, men do have something astute in common with the whales; the TRUST factor. Today our origin has come to a point where we assume everyone comes with an ulterior motive and thus must not be trusted or we are superior and thus the other is not capable of our trust. Here is where we must learn a lesson from the whales. In order to be able to train a killer whale for a sea show, you must be able to teach him. Teaching the world’s most dangerous predator that can eat anything in sight is an easy task if you get him to trust you. That is the stepping stone to building a positive relationship.

How you do they get the killer whales to perform magnificent tricks? They stimulated them when they did things right and redirected their energy when they did things wrong. They were able to shift the actions, collaborate together and encourage them towards the excellence performance. The more attention you pay to certain behavior, the more it will be repeated. It’s like child’s play – the more we clap when the child does the trick, the more motivated he is to do it again. What you focus on is key. Focus on the ‘accentuating the positive’ at all times. Motivating people and creating a world-class organization, is knowing how to manage people’s energy. If it works with these killer whales, why won’t it work with humans?

In addition to this there is a theory about how we can stimulate this excellent performance. The ABC. The Activator stimulates the performance you want. Behavior comes after activation and it is the performance that occurs. Ultimately, we have the Consequence of the behavior that occurred. This is where the manager must provide a response.

Generally if the behavior is acceptable they will either provide no response or if the behavior is unacceptable they provide negative response. On the contrary the best form of response is positive (encouragement and appreciation) when everything is in control and redirection (focusing back on the original task) when everything is not in control. People need to know it’s the behavior not the people that is unacceptable. Make sure people have the same perception to the commitments as you.

We are used to pointing mistakes and blaming others at home and in an organization, but what builds synergy and human relations is the exact opposite. To get rid of people doing the wrong things, you must start catching people do the right things. Praise the progress as it’s a moving target. Praise, appreciation, acknowledgement and encouragement are positive ways of building trust and mutual cooperation. The more focus on positive will encourage more positive behavior and thus a self-sustaining positive environment.

It is a fact of life that people love to complain, particularly about how terrible the modern world is compared with past. They are nearly always wrong. On just about any dimensions you can think of warfare, crime, income, education, transportation, worker safety, health the twenty first century is far more hospitable to the average human than any earlier time.

Dealing with people was the most important aspect Carnegie Institute of Technology & found that 15% one’s financial success is due to subject matter expert. 85% depend on skill in human engineering and ability to lead people.

So in conclusion

1.     Do not fear on future, do not feel sorry about lost past and one has to live on current.

2.   Have goals for each day, week, month, year then you are owner and winner of ABC (Activator, Behavior, Consequence).

3.  TRUST is the source of achievement for every part of life and relations

Do we need to stand alone and aloof?

You have a right to be yourself to accomplish your dreams - Dr V V Rao 

In these hard times, do we need to stand alone and aloof? My answer is a ‘BIG No’. Does anyone like to be alone? Are our families alone?  Are we down - hearted? Our feelings keep changing as well as such thoughts keep coming and going. But what we want to appreciate is that every man, woman in the situation has not entertained the thought of quitting from the present struggles. I am confident one can take the hard times and emerge a WINNER once again. And that brings us to the need to connect after long duration of struggle being enveloped in the jaws of low morale, out of the mouth of sadness, while all cynics are kept wondering when shall the reputation and faith of this generation of family be successful yet again? I believe that for many long years ahead, not only will people of this society, rather all our families must remember our victory. Wherever the bird of freedom chirps in human hearts and looks back to what we have gone through and what we've done, they will say "do not quit, results did not yield without efforts”,  turn around straight forward and stay successful as a team and people.  We have emerged from one deadly struggle - a terrible fear has been cast on the ground and awaiting for our judgment and our mercy!

We, as the management, believe it is our moral duty and obligation to inform a larger section of the organization regarding the current situation as well as the future plans. As human beings, it is our obligation to visit people when they are sick, when people require us, when people need courage, when people continue to fight all odds, to keep the turbines up and running. It is for all such people, we believe, we need to find the opportunity to connect and reassure!

According to the human evolution theory, our sophisticated modern man has evolved from apes. It is not hard to believe that even today we have some common ground with the apes from the forest. But to believe we have common ground with the killer whales of the deep blue sea is rather unusual. According to Ken Blanchard the author of ‘Whale Done’, men do have something astute in common with the whales; the TRUST factor. Over centuries we have revolutionized into a socially acceptable society with norms, cultures and values. Though it is not picture perfect, it has its dents and broken intricacies. Our origin has come to a point where we assume everyone comes with an ulterior motive and thus must not be trusted or we are superior and thus the other is not capable of our trust. Here is where we must learn a lesson from the whales. In order to be able to train a killer whale for a sea show, you must be able to teach him. Teaching the world’s most dangerous predator that can eat anything in sight is an easy task if you get him to trust you. That is the stepping stone to building a positive relationship.

Moving to crux of the world’s current crisis – how do you get people to do what you want them to do? Be it at par performance at the work place during an economic slowdown or harmony at home with your spouse and children. It is a three step rule. 1. Build trust 2. Accentuate the positive. 3. Redirect the energy from negative and mistakes.

As human beings we tend to underestimate the abilities of animal, assuming we are the ultimate social beings – but start with an open mind and explore the possibilities. Same goes for people. To build trust accentuate the positive by paying attention to the whale while he does something right. The more attention you pay to behaviour the more it will be repeated. It’s like child’s play – the more we clap when the child does the trick, the more motivated he is to do it again. At the same time, when a mistake is made, redirect the energy back to the right way of doing things rather than criticizing them about where they made the mistake. As easy as said this is indeed challenging to always turn away from the mistakes and praise the positive. We are used to pointing mistakes and blaming others at home and in an organization, but what builds synergy and human relations is the exact opposite.

For most personnel in the corporate world today, there lies a big challenge. Motivating the employees, sustaining the talent, getting high end performance and all this is to be done at low cost. In order to trigger this one must Activate the behaviour that we want by motivating people, then observe the Behaviour taking place and ultimate respond as a Consequence. (ABC of performance) On a concluding note, the famous naturalist and geologist Charles Darwin, in his 1859 work about evolution states that ‘homo sapiens’ has only survived on Planet Earth because of their ability to adapt to change while the other genetic lines died off. Therefore we must stick to the motto but keep changing the ways motivate –be it whales or people at home and work for a positive harmonious and progressive life ahead.